Frequently Asked Questions

Shipping Information

What about Free Shipping from Silverycraft?

We offer Free Shipping for all Products above 500 INR within India and charge standard Shipping amount for all products below 500 INR. In case of International Shipping, Shipping charges will be applied according to the Shipping Destination.

How Long Will it Take To Get My Package?

Silverycraft product is delivered within 5 to 12 working days in India from the day of order confirmation.International Delivery time usually takes between 7 to 25 days depends upon the Country and once again remind you that we only take orders outside India on special request ( Mail silverycraftindia@gmail.com for more details )

How Do I Track My Order?

We have coverage across all region in India through more than three Courier Partners. Once we Hand over products to courier Partners we will email you Tracking Number and Direct URL Link to track your Products from Courier Partner Website. More over you can email silverycraftindia@gmail.com with order ID anytime for our Team itself to track your Product arrival estimated time.

Do I Need A Account To Place Order?

Silverycraft works in a genuine Manner and have Specific Privacy Policy for the security and Privacy of our Customers. You can easily create account from our Billing Page itself or from Top right corner of the website “My Account” .Creating Account helps you to track ur order, to check order history and also avail special discounts.

FAQ from Billing / Online Payment

How much safe is online payment through Silverycraft?

Silverycraft have EV SSL certificate & have Strong SHA-2 & 2048-bit encryption Strength. We also integrate our Payment Gateway integration with reputed and trusted Gateways and ensure 100% security and safety for our Customers.

What type of Digital Payments available for Silverycraft?

100+ Digital Payment options available for SILVERYCRAFT .customers can pay by any standard cards, 70+ Netbanking options, UPI, Paytm & other wallets. We Promote Digital Payment more than “Cash on Delivery” option for reducing extra charges consumed by Courier Companies from us.

What about Product Return policy?

SILVERYCRAFT is committed to ensure full customer satisfactions with respect to our products available on  website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.10 Days return availble in which you shall return the defective product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund. You are required to report the defect within 36 Hours after receiving product either by calling us on +91 9567676633or writing to us on silverycraftindia@gmail.com .Please go through our Return Policy for more information

Does Cash on Delivery Available for all products?

We offer Cash on delivery and availability depends on Product type or Shipping Location. If Possible kindly go through Digital payment options for avoiding extra charges by Courier Companies from us ( we don’t input such charges from our Customers )

Does product displayed including or excluding taxes ?

All Products displayed in our Silverycraft website are including GST and all taxes. So we don’t charge extra in our Checkout page. You will get proper invoice from our Billing sections via email after Purchase.